Performance Management Program

Office of Administration Core Competencies

For each position within the Office of Administration, certain competencies (abilities, skills, qualities) are required of the person in that job in order for them to successfully complete their duties. There are several competencies, however, which we believe are necessary in each and every one of our employees, if we are to maximize our potential to serve the campus in an excellent manner and contribute to achieving our collective mission and goals. These are the "core competencies."

Core competencies are defined as those abilities, skills and qualities which all Office of Administration staff are encouraged to develop and expected to demonstrate in the performance of their responsibilities, regardless of their job description, title or years of service.

The presence of these core competencies in the entire Office of Administration workforce helps to promote a culture of continuous improvement where everyone works toward improving the quality of the services we provide as well as the quality of our work environment.

Each Office of Administration employee’s performance appraisal considers the individual’s overall job-related performance based upon job description, documented annual goals and the core competencies. Departments also may identify other competencies relevant to their service and specific to the special skills required for their employees, which also would be considered in completing performance appraisals.

The Office of Administration Core Competencies are:

[OOA Performance Management Handbook: Contents]